How to Choose a Moving Company in NYC and on Long Island

Search for a moving company in NYC or on Long Island and you’ll get dozens of names, wildly different quotes, and mixed reviews. How do you tell a reliable, professional mover from one that shows up late or pads the bill? This guide from MovingServiceByTwoGuys walks you through choosing the right mover, step by step.

1. Confirm Licensing and Insurance

This is non-negotiable. A legitimate mover is properly registered and insured, and any interstate mover needs a USDOT number you can verify on the FMCSA website. Confirm your mover:

• Is licensed and insured to operate in New York
• Can provide a Certificate of Insurance (COI) if your building requires one
• Has a real business address and phone number

2. Read Reviews the Smart Way

Star ratings only tell part of the story. Read the actual review text across Google, Yelp, and the BBB, and look for patterns rather than one-off complaints. Watch how the company responds to criticism — a professional reply is a great sign.

3. Get a Detailed, Written Estimate

A trustworthy mover offers an in-home or video survey before quoting a serious price, then puts everything in writing — hourly rate or flat fee, crew size, travel time, and any additional charges. Be cautious of a suspiciously low phone quote given without seeing your home.

4. Compare What’s Included

• Do they provide blankets, wrapping, and basic materials?
• Is furniture disassembly and reassembly included?
• Are packing services available if you want them?
• Are stairs, long carries, or heavy items priced separately?

5. Watch for Red Flags

• A demand for a large cash deposit up front
• No written contract or a blank one
• An unmarked truck or a crew from a different company
• High-pressure tactics to sign immediately

6. Compare Two or Three Quotes

Gather a few quotes to understand the going rate — but remember the cheapest option isn’t always the best value. Weigh price against licensing, reviews, and what’s included. The right mover offers a fair, transparent price and the experience to back it up.